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We're hiring!

Supervisor/Team Leader/Duty Officer

We are seeking an experienced and driven Supervisor - Operations to join our gaming zone team. The ideal candidate will have a minimum of 5 years of experience in the related industry, with at least 2 years of experience as a team leader level.

Job Location

Job Type

Full-time

Experience

3 to 5 Years

Key Responsibilities & Deliverables

  • Lead and manage the operations team effectively and efficiently.

  • Manage and monitor the day-to-day operations of the gaming zone, including VM, inventory management, loss prevention, administration, MIS, store management, team management, ambience, SOP.

  • Expertly handle customer complaints and resolve them efficiently.

  • Build and maintain strong relationships with customers and handle any issues or concerns they may have.

  • Showcase any big achievements from previous organizations and utilize the skills and knowledge gained to improve operations at the gaming zone.

  • Conduct regular training sessions for team members to ensure they are up to date with operations processes and standards.

  • Work closely with other departments to ensure that operations run smoothly and efficiently.

  • Ensure compliance with all company policies, procedures, and guidelines.

  • Provide regular reports to the management team regarding operations performance and make recommendations for improvements.

Other Open Positions

Marketing Executive/Senior Marketing Executive

Dynamic Marketing Executive skilled in developing and executing impactful digital marketing strategies, encompassing SEO, content creation, social media engagement, and data-driven insights to drive brand growth and customer engagement.

Patient Care Assistant (For Games Zone)

Compassionate Patient Care Assistant dedicated to ensuring guest safety and comfort within the amusement industry. Skilled in emergency response, guest assistance, and maintaining a secure environment for a positive visitor experience.

Management Intern (Sales & Operations)

Results-driven management intern with a focus on sales and operations within the amusement industry. Collaborative and innovative, contributing to guest satisfaction, process enhancement, and business growth in a dynamic FEC or games zone environment.

Receptionist/Office Assistant (Cum Tele caller)

Strategic Amusement Industry IT Executive driving seamless operations through advanced IT infrastructure, cybersecurity implementation, and innovative digital experiences for enhanced guest engagement in Games Zones and FECs.

IT Executive/Senior IT Executive

Strategic Amusement Industry IT Executive driving seamless operations through advanced IT infrastructure, cybersecurity implementation, and innovative digital experiences for enhanced guest engagement in Games Zones and FECs.

Technician (Bowling/Arcade)

Highly skilled Amusement Industry Technician with a proven track record in managing technical operations, ensuring safety compliance, and enhancing guest experiences within Games Zones and FECs.

Senior Technician/Manager Technician (Bowling/Arcade)

Highly skilled Amusement Industry Senior Technician with a proven track record in managing technical operations, ensuring safety compliance, and enhancing guest experiences within Games Zones and FECs. Adept at leading teams, implementing innovative solutions, and maintaining equipment to deliver exceptional entertainment value while prioritizing safety and efficiency.

Purchase Executive

The Purchase Executive role is pivotal in orchestrating the procurement landscape, ensuring the efficient acquisition of goods and services through adept supplier relationships, strategic negotiation, and impeccable record-keeping. This role is integral to maintaining seamless operational flow while optimizing costs, all while adhering to procurement standards and practices.

Account Executive/Finance Executive/Head Cashier/MIS Executive (With account knowledge)

The Account Executive will be responsible for overseeing the financial activities of the gaming zone, including managing accounts, preparing financial reports, and ensuring compliance with accounting procedures and standards.

HR Recruiter Cum Admin

We are seeking an experienced HR Recruiter and Admin to join our team. The ideal candidate will be responsible for managing the recruitment process, appraisal, and retention of employees, and providing administrative support. The successful candidate will have recruitment experience in the service industry, strong interpersonal skills, and the ability to work independently.

General Manager/Asst. General Manager/Center Manager

We are looking for an experienced and dynamic General Manager - Operations to oversee the entire operations of our gaming zone. The ideal candidate will have vast hospitality knowledge and a proven track record in business achievements.

Floor Manager/Operations Manager/Duty Manager

We are seeking an experienced and driven Operations Manager to join our gaming zone team. The ideal candidate will have a minimum of 5 years of experience in the related industry, with at least 3 years of experience as a manager level.

Skills & Requirements

  • 3/5 years of experience in the related industry

  • 2 years of experience as a team leader level (Given Priority)

  • Leadership quality

  • Flexibility in working hours

  • Any big achievements in previous organizations (Given Priority)

  • Management skills

  • Excellent operations skills: VM, inventory management, loss prevention, administration, MIS, store management, team management, ambience, SOP

  • Expert complaint handling skills

  • Expert in rapport building with customers

  • Graduate (Given Priority)

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