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IT Executive/Senior IT Executive
Strategic Amusement Industry IT Executive driving seamless operations through advanced IT infrastructure, cybersecurity implementation, and innovative digital experiences for enhanced guest engagement in Games Zones and FECs.
Job Location
Job Type
Full-time
Experience
1+ Year
Key Responsibilities & Deliverables
Oversee the design, implementation, and maintenance of the IT infrastructure, including networks, servers, hardware, and software systems.
Ensure high availability and reliability of IT systems to support uninterrupted operations.
Implement cybersecurity measures to safeguard sensitive data and customer information.
Manage, Monitor and Optimize Point of Sale (POS) Operations and ticketing solutions for seamless guest transactions.
Enhance the overall guest experience by leveraging technology to provide entertainment, information, and convenience.
Develop and maintain databases to collect and analyze guest behavior, preferences, and trends.
Implement and manage maintenance tracking systems to schedule and monitor equipment maintenance and repairs.
Streamline maintenance processes to minimize downtime and ensure optimal equipment performance.
Provide technical support to staff and guests, addressing IT-related issues promptly.
Establish a responsive helpdesk system to ensure timely resolution of IT-related queries and problems.
Manage relationships with IT vendors, negotiating contracts and ensuring timely service delivery.
Evaluate vendor performance to ensure adherence to service level agreements and quality standards.
Collaborate with marketing teams to integrate IT solutions into digital marketing campaigns.
Provide training to staff on IT systems, software usage, and data security best practices.
Develop and maintain documentation for IT processes and procedures.
Develop and implement disaster recovery plans to ensure business continuity in the event of IT system failures.
Stay updated on industry trends and emerging technologies relevant to the amusement industry.
Propose and implement innovative solutions that enhance operational efficiency and guest experiences.
Manage the IT budget, ensuring efficient allocation of resources for hardware, software, licenses, and IT-related projects.
Senior Technician/Manager Technician (Bowling/Arcade)
Highly skilled Amusement Industry Senior Technician with a proven track record in managing technical operations, ensuring safety compliance, and enhancing guest experiences within Games Zones and FECs. Adept at leading teams, implementing innovative solutions, and maintaining equipment to deliver exceptional entertainment value while prioritizing safety and efficiency.
Purchase Executive
The Purchase Executive role is pivotal in orchestrating the procurement landscape, ensuring the efficient acquisition of goods and services through adept supplier relationships, strategic negotiation, and impeccable record-keeping. This role is integral to maintaining seamless operational flow while optimizing costs, all while adhering to procurement standards and practices.
Account Executive/Finance Executive/Head Cashier/MIS Executive (With account knowledge)
The Account Executive will be responsible for overseeing the financial activities of the gaming zone, including managing accounts, preparing financial reports, and ensuring compliance with accounting procedures and standards.
HR Recruiter Cum Admin
We are seeking an experienced HR Recruiter and Admin to join our team. The ideal candidate will be responsible for managing the recruitment process, appraisal, and retention of employees, and providing administrative support. The successful candidate will have recruitment experience in the service industry, strong interpersonal skills, and the ability to work independently.