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We're hiring!

Guest Relationship Officer (Cashier)

We are seeking a Guest Relationship Officer to join our gaming zone team. The ideal candidate will have excellent communication skills, strong customer service skills, and a passion for gaming.

Mumbai

Job Location

Job Type

Full-time

Experience

2+ Years

Key Responsibilities & Deliverables

  • Greet customers at the cash counter and process their transactions accurately and efficiently.

  • Assist customers with their inquiries in a friendly and professional manner.

  • Maximize sales opportunities by upselling gaming packages.

  • Address customer complaints promptly and effectively with the goal of resolving the issue to the customer's satisfaction.

  • Maintain accurate cash registers and accounting records.

  • Ensure that all transactions are processed in compliance with company policies and procedures.

  • Provide a welcoming and pleasant environment for customers.

  • Maintain a neat and professional appearance at all times while representing the gaming zone.

Other Open Positions

Marketing Executive/Senior Marketing Executive

Dynamic Marketing Executive skilled in developing and executing impactful digital marketing strategies, encompassing SEO, content creation, social media engagement, and data-driven insights to drive brand growth and customer engagement.

Patient Care Assistant (For Games Zone)

Compassionate Patient Care Assistant dedicated to ensuring guest safety and comfort within the amusement industry. Skilled in emergency response, guest assistance, and maintaining a secure environment for a positive visitor experience.

Management Intern (Sales & Operations)

Results-driven management intern with a focus on sales and operations within the amusement industry. Collaborative and innovative, contributing to guest satisfaction, process enhancement, and business growth in a dynamic FEC or games zone environment.

Receptionist/Office Assistant (Cum Tele caller)

Strategic Amusement Industry IT Executive driving seamless operations through advanced IT infrastructure, cybersecurity implementation, and innovative digital experiences for enhanced guest engagement in Games Zones and FECs.

IT Executive/Senior IT Executive

Strategic Amusement Industry IT Executive driving seamless operations through advanced IT infrastructure, cybersecurity implementation, and innovative digital experiences for enhanced guest engagement in Games Zones and FECs.

Technician (Bowling/Arcade)

Highly skilled Amusement Industry Technician with a proven track record in managing technical operations, ensuring safety compliance, and enhancing guest experiences within Games Zones and FECs.

Senior Technician/Manager Technician (Bowling/Arcade)

Highly skilled Amusement Industry Senior Technician with a proven track record in managing technical operations, ensuring safety compliance, and enhancing guest experiences within Games Zones and FECs. Adept at leading teams, implementing innovative solutions, and maintaining equipment to deliver exceptional entertainment value while prioritizing safety and efficiency.

Purchase Executive

The Purchase Executive role is pivotal in orchestrating the procurement landscape, ensuring the efficient acquisition of goods and services through adept supplier relationships, strategic negotiation, and impeccable record-keeping. This role is integral to maintaining seamless operational flow while optimizing costs, all while adhering to procurement standards and practices.

Account Executive/Finance Executive/Head Cashier/MIS Executive (With account knowledge)

The Account Executive will be responsible for overseeing the financial activities of the gaming zone, including managing accounts, preparing financial reports, and ensuring compliance with accounting procedures and standards.

HR Recruiter Cum Admin

We are seeking an experienced HR Recruiter and Admin to join our team. The ideal candidate will be responsible for managing the recruitment process, appraisal, and retention of employees, and providing administrative support. The successful candidate will have recruitment experience in the service industry, strong interpersonal skills, and the ability to work independently.

General Manager/Asst. General Manager/Center Manager

We are looking for an experienced and dynamic General Manager - Operations to oversee the entire operations of our gaming zone. The ideal candidate will have vast hospitality knowledge and a proven track record in business achievements.

Floor Manager/Operations Manager/Duty Manager

We are seeking an experienced and driven Operations Manager to join our gaming zone team. The ideal candidate will have a minimum of 5 years of experience in the related industry, with at least 3 years of experience as a manager level.

Skills & Requirements

  • Minimum of 12th pass, priority to graduate

  • Can read English, and basic level speaking

  • 1 year of experience as cashiering for any point of sale (POS)

  • Person with aviation, hospitality, luxury retail or service industry background preferred

  • Expert in sales

  • Excellent Customer service & Complaint Handling Skills

  • Presentable communication skills

  • Grooming

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