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Customer Service Representative
We are looking for a highly motivated Customer Service Representative to join our gaming zone. The ideal candidate will have excellent communication skills, high energy, and the ability to provide excellent customer service to our clients. The candidate should be comfortable with handling complaints, demonstrating gaming skills, and ensuring safety in the gaming zone. The candidate should have basic sales skills and be able to read and communicate in Basic English, Hindi, and the local language.
Bangalore
Job Location
Job Type
Full-time
Experience
8+ Years
Key Responsibilities & Deliverables
Greet customers as they enter the gaming zone and assist them in finding the games they are interested in
Provide excellent customer service by answering customer inquiries, resolving complaints, and maintaining a friendly demeanor
Demonstrate gaming skills to customers and explain gaming rules and techniques
Ensure the safety of customers in the gaming zone by adhering to all safety regulations and monitoring the activities of customers
Suggestive selling to customers and achieve sales targets
Maintain the cleanliness and upkeep of the gaming zone
Train and guide new employees on customer service, complaint handling, and gaming skills
Keep up-to-date with gaming trends and developments in the gaming industry
Complete other tasks assigned by the management team
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